Patient Rights and Responsibilities
Patient's Rights
- Right to be informed of their rights and review policies regarding them.
- Right to express complaints and satisfaction regarding services rendered and to comment and make suggestion for improvement of the quality of care and services.
- Right to refusal of treatment.
- Right to special preferences related to spiritual and cultural needs.
- Right to receive information regarding their illness, the course of treatment and the prognosis in the language that they can understand.
- Right to know in advance of services,the cost of services and any applicable payment policy.
- Right to know hospital rules and regulation.
- Right to access medical record.
- Right to expect dignity while providing care.
- Right to confidentiality & privacy.
- Right to second opinion.
- Right to safety and hazard free environment.
Patient's Responsibility
- To cooperate with healthcare providers involved in their care and to conduct themselves in a polite and respectful manner.
- To provide accurate and complete information needed for correct diagnosis and treatment.
- To follow treatment advised by the doctor.
- To follow hospital’ rules and regulations.
- To save electricity, water and resources.
- To help us in main taining clean liness and protect hospital environment.
- To settle bills.
